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Privacy Policy

Effective Date: Immediately

​The Ipswich Essex Explorer, affiliated with the Cape Ann Transportation Authority (CATA), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.

1. What Type of Information Do We Collect?

We collect the following types of personal information:

  • Information you provide directly (e.g., when you contact us via forms or email), such as your name, email address, and phone number.

  • Automatically collected data, including your IP address, browser type, pages visited, and time spent on the site.

2. How Do We Collect Information?

Information is collected when you:

  • Fill out contact forms.

  • Interact with our website through cookies and tracking technologies.

3. Why Do We Collect Such Personal Information?

We collect your information to:

  • Respond to inquiries and provide customer support.

  • Improve website functionality and user experience.

  • Analyze website traffic and usage patterns.

4. How Do We Store, Use, Share, and Disclose Your Personal Information?

Your personal information is securely stored and will not be sold or shared with third parties, except:

  • When required by law.

  • To third-party service providers that assist in website operations (e.g., analytics tools).

5. How Do We Communicate with Site Visitors?

We may contact you via email or phone if you have submitted an inquiry. You can opt out of receiving communications at any time by contacting us.

6. How Do We Use Cookies and Other Tracking Tools?

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. Cookies may be set by third-party services like Google Analytics. You can manage cookie preferences through your browser settings.

7. How Can Site Visitors Withdraw Their Consent?

You can withdraw your consent for data collection or request deletion of your information by contacting us at:

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Cape Ann Transportation Authority (CATA)
3 Pond Road
Gloucester, MA 01930


Bus Dispatch and Operations: 978-283-7916


CATA Administration Office: 978-283-1886

8. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page.

9. Questions and Contact Information

If you have any questions about this Privacy Policy, please contact us at:

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Cape Ann Transportation Authority (CATA)
3 Pond Road
Gloucester, MA 01930


Bus Dispatch and Operations: 978-283-7916


CATA Administration Office: 978-283-1886

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